Overview
Family Office Administrator Jobs in Wilmington, DE at WSFS Bank
Job description
The Home Care Scheduler supports the office manager and clinical manager in performing daily operational functions within Elite Medical at Home’s office. Primary duties include scheduling (communicating shift assignments to caregivers and clients), and HR/payroll management. The ideal candidate has previous experience working in a customer service or administrative role, preferably in the health care or home health industry, and experience in caregiving.
RESPONSIBILITIES
Manage intake of new referrals/ enter new patients into home care EMR system
Oversee clinical staff schedules and place them on home care assignments
Provide office support to field clinical staff, providing them with all required supplies, forms and clinical information in a timely manner
Prepare and audit biweekly payroll reports and timesheets
Consult with clinical managers and clients to provide appropriate staffing solutions
Ensures compliance with all relevant federal, state, and local employment laws and regulations
Identifies and resolves client customer service issues
Cheerfully and professionally answers inbound/intake phone calls
Participates in night and weekend on-call rotation as assigned
Performs other duties as assigned
QUALIFICATIONS
Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Excellent telephone skills
Highly professional and dependable
Proficient computer and Internet skills, including Microsoft Office suite
Previous customer service or administrative experience required; health care and/or home care experience preferred
High school diploma or GED required
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Rotating weekends
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Ability to Commute:
Quincy, MA 02169 (Required)
Ability to Relocate:
Quincy, MA 02169: Relocate before starting work (Required)
Work Location: In person
Title: Family Office Administrator
Company: WSFS Bank
Location: Wilmington, DE
