Overview
File Coordinator Jobs in Tavares, Florida, USA at Servpro Industries, Inc.
Position: Job File Coordinator
SERVPRO of LAKE COUNTY is hiring a Job File Coordinator
Benefits:
Competitive compensation
Superior benefits
Paid training
Career progression
Personal and professional development and more!
Job Description
The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. You will be supporting the team by fielding incoming calls and scheduling a team to the customer’s location to assess the work that needs to be completed. If you are self-motivated, organized, and have outstanding customer service skills, you could thrive in this environment!
Key Responsibilities
Responsible for clear and efficient project communication with the customer and project stakeholders.
Daily project oversight to include monitoring status, auditing, and work-in-progress.
Create preliminary estimates using estimating software.
Dispatch and schedule restoration teams to incoming projects in coordination with the management team.
Review and maintain the scheduling software so that appropriate teams are routed efficiently.
Perform detailed and accurate data entry.
Receive incoming calls about past services, follow-ups on current projects, general inquiries about business, and other routine communications.
Collaborate and assist with other departments as needed.
Review and validate job site documentation.
Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end.
Communicate with corporate counterparts to ensure efficient invoicing and collection.
Position Requirements
High school diploma/GED (preferred)
At least 1 year of customer service and/or office-related experience
Ability to multitask and remain detail-oriented
Proficient computer skills
High level communication skills
Must be knowledgeable in relevant computer applications
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required, which would require the ability to lift files, open filing cabinets, and bend or stand as necessary. Ability to successfully complete a background check subject to applicable law.
Each SERVPRO Franchise is Independently Owned and Operated.
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Title: File Coordinator
Company: Servpro Industries, Inc.
Location: Tavares, Florida, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant), Customer Service/HelpDesk (Office Administrator/ Coordinator, Admin Assistant)
