Overview
Freedom Office Manager Jobs in Los Angeles, CA at Freeedom AOP, Inc.
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you Ultimately, you will help create a pleasant and memorable stay for our guests.
We are looking for people to do a mix of both evening shift from 3pm – 11pm and day shifts from 7am-3pm. Marriott experience and FOSSE PMS knowledge a huge plus but is not required.
Responsibilities
Perform all check-in and check-out tasks Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus ( Not Required)
Job Type: Full-time or Part-time: Pay Starting at $17.00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance
Schedule: 8 hour shift Day shift Holidays Monday to Friday Night shift Weekend availability (Open Availability Preferred)
Education: High school or equivalent (Preferred)
Experience:
Microsoft Office: 2 years (Preferred) Customer Service: 2 years (Preferred) Work Location: In person
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 32 – 40 per week
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Morning shift
Work setting:
In-person
Experience:
Hotel experience: 1 year (Preferred)
Work Location: In person
Title: Freedom Office Manager
Company: Freeedom AOP, Inc.
Location: Los Angeles, CA
