Overview
Front Desk Admin Jobs in Hamilton, Ohio, USA at Esteem Medspa
We are seeking an outgoing and highly organized In-House Receptionist to be the face of Esteem Medspa. The ideal candidate is a social media-savvy professional with excellent interpersonal skills, a knack for multitasking, and a passion for delivering outstanding customer service. This role is pivotal in ensuring smooth daily operations and creating a positive first impression for our clients. If that sounds like you, please apply!
Responsibilities:
Greet clients warmly in person and over the phone, providing a professional and friendly first point of contact.
Manage appointment scheduling, cancellations, and confirmations using our booking system with precision and efficiency.
Maintain an active presence on our social media platforms, engaging with followers, posting updates, and responding to inquiries in a timely and brand-consistent manner.
Keep the reception area clean, organized, and inviting, ensuring a polished and professional atmosphere.
Handle client inquiries, process payments, and assist with retail product sales.
Coordinate with the spa team to ensure seamless communication and workflow throughout the day.
Maintain accurate client records and update information as needed in our database.
Assist with administrative tasks such as managing inventory, ordering supplies, and preparing reports as needed.
Uphold client confidentiality and adhere to all medspa policies and procedures.
Qualifications:
Outgoing personality with exceptional communication and customer service skills.
Proven experience or strong proficiency with social media platforms (Tiktok, Instagram, Facebook, etc.), with an eye for creating engaging content.
Highly organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment.
Previous receptionist, administrative, or customer-facing experience is a plus but not required.
Comfortable using scheduling software, email, and basic software tools (training provided).
Professional appearance and demeanor with a passion for the wellness and aesthetics industry.
Ability to work flexible hours, including some evenings and weekends as needed.
Comfortable taking phone calls and staying positive during occasional uncomfortable conversations.
In-person candidates local to Hamilton, OH only. Not a remote position.
Compensation: $16 – $18 hourly
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Title: Front Desk Admin
Company: Esteem Medspa
Location: Hamilton, Ohio, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant), Customer Service/HelpDesk (Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant, Bilingual)
