Overview
Front Desk Agent Jobs in Denver, CO at Sage Hospitality
Full Job Description
Why us?:
For an anything-but-ordinary hotel experience, discover Moxy Denver Cherry Creek.The animated brand
combines stylish, industrial design and sociable service at an affordable price point, so that guests can
save on space and splurge on experiences. Createdfor the young at heart, Moxy celebrates
nonconformity, open-mindedness, and originality above all.
From the moment our guest’scheck-in,they notice the difference in this modern Colorado hotel. Fluid meeting rooms and outdoor event space create an environment ideal for entertaining or creative problem-solving.Stylish hotel rooms that
feature functional furniture, large flat-screen televisions, cozy chairs, lightning-fast Wi-Fi and eclectic art.
Play games in the living room, indulge in creative cocktailsand cuisine at the Moxy Bar and savor every
morsel and sip at our outdoor Cherry Creek Beer Garden.
Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never
looking for someone just looking for a job, we are looking for the power players, the people who want to
rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the
parts that keep us human and happy. We want to attract and retain associates that are engaged in our
culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage
Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created
some of the world’s best hotels, restaurants, andexperiences. But the truth is, none of it would have
happened without people like you. People who follow their own path, wo are hungry to learn and who
love their community. People who do not sit around and wait, they just do. You belong here.
Job Overview:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities:
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Contro…
Title: Front Desk Agent
Company: Sage Hospitality
Location: Denver, CO
Category:
