Overview
Front Desk Agent Jobs in Vail, CO at East West
Full Job Description
Description
Are you a people-person with a passion for hospitality? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you!Solaris Residences, an elevated boutique property located in the heart of Vail Village, is seeking a talentedFront Desk Agentto become the face of our establishment and provide exceptional service to our guests.
Our dedicated team works together to create an atmosphere of warmth and professionalism, ensuring that every guest feels welcomed and valued from the moment they arrive.
Duties Include:
Deliver genuine hospitality to guests and owners from check-in to check-out
Communicate in an open, helpful, and engaging tone while responding to guest and owner requests and concerns
Maximize revenue through up-selling and sales strategy
Maintain a strong working relationship with all departments to support operations and goals
Location:Solaris Residences – Vail, CO
Start Date: ASAP
Employment Status:Full Time, Year Round
Pay Rate:$23/hr
Schedule:7am-3pm or 3pm-11pm
Minimum Requirements
Previous experience in hospitality or customer service
Previous hotel experience a plus
Spanish knowledge a plus, but not required
Proficiency in Microsoft suite of applications, Outlook, Word, Excel, etc.
Benefits & Perks:
Opportunity to earn commission; Ford Park Winter Parking pass; Paid Holidays!; Health Insurance – Choose from three plans! (FTYR); Dental, Vision, & Accident Insurance (FTYR); Life Insurance (FTYR); EPIC Merchant Pass or Equivalent Bonus (Winter season; eligibility depends on start date);401(K) Plan with Discretionary Employer Match; Paid Time Off – up to 120hrs for the first year (FTYR); Paid Sick Time; Career Development Trainings; Discounted Gym Membership at The Athletic Club Westin; Discounts at Eye Pieces & Venture Sports; Corporate Discounts with Perk Spot; Sabbatical Program; $500 Referral Program; Employee Assistance Program
Why East West Hospitality
At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.
We are: Entrepreneurial, Local, Transparent, Supportive, Personal, and Collaborative.
Based in Colorado, East West Hospitality has more than 35 years of success managing some of the world’s favorite resort communities and urban centers. We specialize in association, rental and property management, hotels, spas, fitness, restaurants, and retail operations with locations in Colorado, South Carolina, California, and Hawaii. We have over 1,500 employees who are sharing their passion for hospitality in the places where they live, work, and thrive.
We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.
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Title: Front Desk Agent
Company: East West
Location: Vail, CO
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