Overview
Front Desk Agent Jobs in Bellevue, WA at Residence Inn by Marriott Bellevue
Full Job Description
Job Summary:
We are seeking a friendly and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
– Greet guests with a warm and welcoming demeanor
– Check-in and check-out guests efficiently and accurately
– Provide information about hotel amenities, local attractions, and dining options
– Handle guest inquiries, requests, and complaints promptly and professionally
– Assist with reservations and ensure accurate billing
– Maintain a clean and organized front desk area
– Collaborate with other hotel departments to ensure guest satisfaction
– Perform night audit duties as required
Requirements:
– Previous experience in hospitality or front desk operations is preferred
– Strong interpersonal and communication skills
– Excellent customer service skills with the ability to handle difficult situations calmly and professionally
– Multilingual abilities are a plus
– Proficient in using phone systems, computers, and other office equipment
– Knowledge of hotel management software is an advantage
We offer competitive pay rates and opportunities for career growth within our organization. If you are passionate about providing exceptional guest service and thrive in a dynamic environment, we invite you to apply for the position of Front Desk Agent.
In addition to travel discounts at all our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as dental, vision & supplemental benefits to full-time associates. Retirement 401k program is open to both full-time & part-time staff who qualify.
Job Type: Full-time
Pay: $19.00 per hour
Expected hours: 32 – 40 per week
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
Holidays
Morning shift
Ability to Relocate:
Bellevue, WA 98007: Relocate before starting work (Required)
Work Location: In person
Title: Front Desk Agent
Company: Residence Inn by Marriott Bellevue
Location: Bellevue, WA
Category:
