Overview
Front Desk Agent Jobs in Dallas, TX at FAIRMONT
We are looking for a full-time Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. You will welcome guests and greet people who visit our spa. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
Greet and welcome guests as soon as they arrive at the spa
Direct guests to the appropriate person and ready them for their service
Answer incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone
Skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus
Sales experience is preferred
This Job Is:
Open to applicants who do not have a college diploma
Work Remotely
No
Job Type: Full-time
Pay: $13.00 – $15.00 per hour
Expected hours: 34 – 40 per week
Benefits:
401(k)
401(k) matching
Employee discount
Flexible schedule
Paid time off
Shift:
8 hour shift
Weekly day range:
Monday to Friday
Weekends as needed
Work Location: In person
Title: Front Desk Agent
Company: FAIRMONT
Location: Dallas, TX
