Overview
Front Desk Agent (Full Time) Jobs in Houston, TX at InterContinental
The primary role of the office clerk is to assist their assigned paralegal and attorney(s) with any administrative or clerical tasks needed to help facilitate the progress of each case. Additionally, the office clerk will assist the firm with any administrative and clerical tasks needed.
RESPONSIBILITIES:
Perform all primary responsibilities of the role:
Requesting, redacting, saving, compiling, and drafting documents for review and approval (by paralegal or attorney)
Complete all tasks given by the manager, attorney, and paralegal in a timely manner
Open and update information in company’s Database
Create, distribute and follow-up on retainers for new clients
Ensure all documents are saved to the client data (udrive) folder for the respective client when received
Assist the paralegal with drafting of all documents including but not limited to: retainers; stipulation worksheets; You Won letters; Authorization to Accept Settlement; Notice of Claims; General releases and IHR draft; Ten-day notices draft and Pendency Forms; Assignment letters; Loan documents; etc.)
Gather and organize settlement packages to the New York City Department of Education (DOE), Office of Legal Services (OLS), Bureau of Non-Public School Payables (NPSP), and Impartial Hearing Office Implementation Unit (IHOIU)
Maintain, track and update Excel spreadsheets
Request documents from the clients and/or schools
Prepare initial, mid-year and end-of-year reports and follow-up on outstanding documents
Open new cases in database
Download and save documents from other databases (e.g., Smartsheet, Power BI)
Save, forward, and track pendency orders
Assist the paralegal with organizing and compiling disclosure packet o Review stipulation and prepare stipulation worksheet
Prepare stipulation of settlement to be forwarded to the client and/or OLS
Maintain file system to ensure that it’s accessible to everyone
Save and/or review transcripts
Provide monthly reports to the assigned team
EXPERIENCE AND EDUCATION REQUIREMENTS:
High school diploma or GED required; college degree preferred
Minimum of two years’ work experience
REQUIRED SKILLS:
Proficient in Microsoft Office and Adobe Acrobat
Strong written and verbal communication skills to effectively communicate with various stakeholders, including clients and agencies
High attention to detail and the ability to adhere to the firm’s procedures and guidelines
Efficient and effective in multitasking and prioritizing projects/tasks
Job Type: Full-time
Pay: $20.00 – $22.50 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Experience:
Microsoft Office: 1 year (Required)
Work Location: In person
Title: Front Desk Agent (Full Time)
Company: InterContinental
Location: Houston, TX
