Overview
Front Desk Associate Jobs in Albany, NY at Turf Hotels Inc
Exceptional Hygiene, Exceptional Care — Elevate Your Career with Oliverie Dental
About Oliverie Dental:
Dr. Oliverie and her compassionate team have been transforming smiles for over two decades. At Oliverie Dental, personalized attention, high-quality care, and a patient-first approach define everything we do. We’re proud to deliver not just dental treatments — but life-changing outcomes.
Position: Dental Hygienist
Location: Wall Township, NJ
Job Type: Full-time
The Opportunity:
We’re seeking a full-time Front Desk Receptionist to join our collaborative, patient-focused team. Our ideal hire has a positive and upbeat personality, is a team player, and has a strong work ethic.
What We Offer:
Competitive Compensation, dependent of level of experience
Paid Time off
Professional development assistance and opportunities for advancement
Paid sick time
Responsibilities:
Greet patients warmly and provide a welcoming atmosphere upon arrival.
Register new patients, collect necessary information, and update existing patient records accurately.
Schedule and confirm patient appointments using our practice management software.
Answer phone calls, respond to inquiries, and provide information about our dental services.
Provide Treatment Coordination backup as needed
Verify insurance coverage and assist patients in understanding their benefits.
Handle patient check-in and check-out processes, including collecting payments, processing insurance claims, and providing receipts.
Maintain a tidy and organized front desk area, ensuring cleanliness and a professional appearance.
Assist with administrative tasks, such as filing, photocopying, and scanning documents.
Collaborate with the dental team to ensure efficient patient flow and resolve any scheduling conflicts or issues.
Follow HIPAA guidelines and maintain patient confidentiality at all times.
Provide excellent customer service and address patient concerns or complaints in a professional and compassionate manner.
Qualifications:
Positive and upbeat personality
Reliable with minimal call outs
Proficient in Oryx software, a plus
Treatment Coordination experience, a plus
Dental Office administrative experience, required
High school diploma or equivalent required; additional education in office administration or related field, a plus
Proven experience as a front desk receptionist or in a similar customer service role
Excellent verbal and written communication skills, with a professional and friendly phone etiquette
Strong organizational skills and attention to detail
Knowledge of dental terminology and procedures is preferred but not required
Ability to multitask and prioritize tasks in a fast-paced environment
Strong problem-solving skills and the ability to remain calm and composed under pressure
Proficiency in using standard office equipment, such as computers, printers, and fax machines
We are an equal opportunity employer EOE
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Title: Front Desk Associate
Company: Turf Hotels Inc
Location: Albany, NY
