Overview
Front Desk Associate Jobs in New Brunswick, NJ at Made Acquisitions Inc
Summary
The hotel front desk clerk ensures guest satisfaction by providing courteous and efficient service. The clerk will be responsible for the daily operations of the hotel including guest registration, posting payment, and maintaining overall appearance and quality of the brand.
Essential Job Duties
Greets and registers (Check-in/Check-out) guests
Secures proper method of payment
Handles guest requests and concerns in courteous and efficient manner
Processes reservations and cancellations in a timely manner
Clean and maintain immediate desk area, pool area, lobby area and restroom etc.
Ensures guest safety & privacy by adhering to established procedures
Additional duties may be added at the discretion of management
Must be flexible to rotate in different shifts
Consistently models the behavior:
Maintains a professional image, including appearance, verbiage, and body language, at all times
Warmly greets both guests and coworkers every time they come in contact
Contributes to a safe work environment by following proper safety guidelines
Performs and completes all assigned tasks and duties during the shift
Skills/Qualifications
Education:
High School diploma or equivalent
Experience:
Hotel Front Desk experience preferred
Additional Skills:
Ability to multi-task
Ability to communicate effectively, both written and oral
Ability to work the shifts required for the position
Ability to remain calm during stressful situations
Willingness to learn is key
Physical Demands
Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours)
Job Types: Full-time, Part-time
Pay: $12.00 per hour
Schedule:
Day shift
Evening shift
Night shift
Weekends as needed
Work setting:
In-person
Work Location: In person
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Title: Front Desk Associate
Company: Made Acquisitions Inc
Location: New Brunswick, NJ
