Overview
Front Desk Associate Jobs in Omaha, NE at Hampton by Hilton
Are you looking to grow and advance in the hospitality industry? Do you enjoy providing the highest level of service with grace and warmth? Do you want to work with a team with a proven track record of excellence?
Then apply to be a Front Desk Agent at the Hampton Inn Ashland!
The Hampton Inn Ashland (operated by Magnolia Hospitality) is situated in the heart of Virginia, a short mile from Randolph Macon College, and two exits south of King’s Dominion. Awarded the Hilton Award of Excellence three years in a row, our property is well known in the area for its cleanliness, attention to detail, and welcoming staff.
We are currently looking to hire someone able to perform well on both 7a-3p and 3p-11p shifts. Availability for both is required.
Hotel experience also is required, with knowledge of PEP being a plus.
Responsibilities of a Front Desk Agent include:
Greeting guests as you encounter them throughout the hotel.
Processing guest check-ins and checkouts, efficiently and accurately.
Answering guest questions and resolving guest requests in a safe, effective manner, staying in compliance with hotel policies and procedures, brand standards, and federal, state, and local regulations.
Processing guest payments in compliance with cash handling, credit card processing, and accounting policies and procedures.
Promptly reporting emergencies, accidents, injuries, missing articles, damage, maintenance injuries, and safety hazards to management.
Maintaining a clean and inviting lobby during your shift.
Requirements Include:
Customer service experience
Cash handling experience
Excellent communication skills
Strong organizational skills and attention to detail
Computer and office experience
A commitment to exceptional guest service
Teamwork skills
A true passion for hospitality.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 24 – 40 per week
Benefits:
Employee discount
Health insurance
Paid time off
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Monday to Friday
Weekends as needed
Work setting:
In-person
Experience:
Hotel: 1 year (Required)
Language:
Spanish (Preferred)
French (Preferred)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Work Location: In person
Title: Front Desk Associate
Company: Hampton by Hilton
Location: Omaha, NE
