Overview
Front Desk Concierge Jobs in Fort Worth, TX at Kirby Plastic Surgery, PLLC
Full Job Description
Description
Kalos Medical Spa at Kirby Plastic Surgery located at the Shops at Clearfork is looking for the newest member of the team. The ideal candidate will have experience in an aesthetic health care office. In this position, you will be the “face” of the practice and instrumental in creating a lasting first impression. An aptitude for service, consultative sales, pleasant demeanor and respect for privacy are key characteristics for this position.All replies will be held confidentially.
Benefits:Medical / PTO / Paid Holidays / Voluntary Benefits / Discounted Products & Services
The successful candidate will be able to quickly establish rapport with others and perform the following:
Sales & Reception
Create a first-class experience for the patient including:
· Cheerfully greet patients upon arrival
· Schedule and confirm appointments
· Provide general information about the practice and services
· Consult and sell retail items
· Ensure patient’s needs are attended to in a timely manner
· Ensure paperwork is properly/fully completed and enter demographics into the medical software
· Answer and route calls
· Assist with and participate in marketing
· Witness consent for all non-surgical procedures and assign surgical consents prior to pre-op
· Call on outside Surgeon patients for payment
Intake & Checkout
· Manage patient intake including scanning and uploading documents into the patient’s chart
· Handle patient checkout including transacting payments and posting in the EHR system
· Soliciting patient feedback
Daily Preparation & Closing
· Prepare & manage front reception area for incoming patients
· Close office by locking doors, arming system, putting away coffee, water, etc.
· Manage Sonos audio system
Insurance
· Eligibility and benefits verification
· Collecting appropriate copay amounts
Qualifications
· 2 Years reception or concierge or front office experience (medical setting a plus)
· 2 Years in retail sales and marketing experience
· Superb oral and written communication
· Computer proficiency including Gmail, MS Office products Word and Excel
· Ability to use VoIP phone system
· Highly organized, ability to multi-task and team-oriented
· Ability to develop and maintain rapport with patients
· Familiarity with Windows PC operating system
· College degree preferred
· Semi-flexible hours
Job Type: Full-time
Pay: $20.00 – $26.00 per hour
Benefits:
Employee discount
Health insurance
Paid time off
Schedule:
8 hour shift
Application Question(s):
Have you worked in a Medical Spa, Plastic Surgery or Dermatology setting?
Why would you be a good fit for this position?
Work Location: In person
Title: Front Desk Concierge
Company: Kirby Plastic Surgery, PLLC
Location: Fort Worth, TX
Category:
