Overview
Front Desk Coordinator Jobs in Omaha – Nebraska – USA at LovelySkin Inc
2802 Oak View Dr suite 100, Omaha, NE 68144, USA Req #94
Friday, February 23, 2024
As aFront Desk Coordinatorwith Schlessinger MD,you will be this first impression for incoming clinic patients and set a welcoming tone for our patients and guests. You will get tomake a differenceevery day in the interactions with our patients and partnering with clinic nursing staff. If you’re passionate about great service, detail oriented and love to make people smile;
this may be the opportunity for you!
Schlessinger MD and Lovely Skin Spa, part of the Lovely Group, are rated “Best in Omaha” year after year for a reason: our people! As one of the busiest dermatology clinics in Omaha, we keep a brisk pace but never compromise patient experience. Come be a part of supporting this amazing team!
In this role you will…
Bring energy and attentiveness to our front desk team! You’ll set the tone for patient experience from the first scheduling phone call to their check out. We value our patients, and you’ll be part of the team that makes them feel heard, appreciated, and excited to be a part of Schlessinger MD.
Utilize multi-line phone system to schedule appointments, take messages, and conduct reminder/confirmation calls. Ensure we are providing the best customer service and care to our patients and other callers.
Complete daily tasks to include (but not limited to) open/closing the clinic, prepare superbills for upcoming appointments, and scan documents into medical records.
Check in and out clinic patients. Inform the providers and Office Administrator of delays with clinic and keep patients informed of delays. Collect insurance cards and payments.
Ensure daily balancing at the close of business and communicate discrepancies with the Accounting team and Office Administrator.
Maintain a clean, organized work/file area. Proactively print schedules and pull relevant files for the following day. Perform electronic file maintenance.
Maintain professional and consistent communications and working relationships with patients, billing team, nursing staff, providers, and management
Cross train in our Med Spa reception to provide seamless reception coverage and elevated customer service
Perform other duties as assigned.
Compensation:$17-18/hour (Dependent on Experience)
Location:On-site
– Omaha, Nebraska
Status:Full-time, Non-Exempt
We are looking for someone with:
1-2 years in a customer service role; previous clinic reception experience preferred
Experience scheduling appointments and working within an EMR (Electronic Medical Records) system such as Nextech or Epic
Exceptional phone skills
Ability to multi-task
Team focused mentality; jump in where you can to minimize wait times
Lovely Group is pleased to offer these great perks:
Quick access to exceptional health, dental and vision coverage. Coverage available on the 1 st of the month after you start
Dual Retirement Saving Approach:
Generous 401k with matchANDprofit sharingplan
Competitive wages and annual bonus
Hassle-freepaid time off. We enjoy9paid holidays each year
Generous employee discount on all products and services
Scrubs are provided
The Lovely Group includes , Schlessinger MD, the Advanced Skin Research Center, the Lovely Skin Retail store and Day Spa, Olive and Delmar, and Cosmetic Surgery Forum (CSF). Spanning this diversified set of companies and services, we’re delighted to unify under one core miss…
Title: Front Desk Coordinator
Company: LovelySkin Inc
Location: Omaha – Nebraska – USA
Category: Administrative/Clerical, Healthcare
