Overview
Front Desk – Ob/Gyn Jobs in Round Rock – Texas – USA at Lone Star Circle of Care
Position: Front Desk – Ob/Gyn (Round Rock, TX)
Overview:
Lone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality health care to patients in Central Texas. We provide a healthcare home for the uninsured and under served and proudly provide the opportunity for our team members to
make a difference
in our community every day.
We offer
you a comprehensive compensation package that includes competitive salaries and a generous
benefits package
. Your benefits include medical, dental, vision, life, disability, 403 (b),
paid time off
and training and development.
If you’re interested in helping build a healthier community and improving the lives of others, we invite you to
join our team
and become part of our
dynamic
organization!
Position Summary:
Our Front Desk Staff members perform a variety of duties that are clerical in nature. Under general supervision, they exercise some discretion and make routine decisions based on existing guidelines. They frequently interact with Providers, Nurses, and Medical Assistants.
Responsibilities:
Patient Support:
Provides initial customer service to all patients including; but not limited to, greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into the Next Gen software system for patient information, and creating patient files
Provides
conflict resolution
and responds to patient grievances
Creates and maintains confidential patient files and records; files accordingly
Float to other LSCC facilities as needed and required
All other duties as assigned
Payment/Insurance Processing
Facilitates patient check-in and check-out. Explain payment options, including sliding scale fees, Medicare, Medicaid and other forms of payment assistance
Collects and posts patient payments; prepare deposits and follow established
cash handling
procedures
Completes patient intakes, income screenings, and conducts insurance verifications and authorizations
Qualifications:
REQUIRED EXPERIENCE,
EDUCATION
, AND LICENSE:
High school diploma or GED
Minimum of six (6) months of experience working in a professional administrative or related capacity
PREFERRED EXPERIENCE,
EDUCATION
, AND LICENSE:
Prior medical office and/or healthcare setting experience
Prior customer support experience
Proficiency with MS Office Suite (Word, Excel, and Outlook)
Bilingual English/Spanish language skills
Title: Front Desk – Ob/Gyn
Company: Lone Star Circle of Care
Location: Round Rock – Texas – USA
Category: Healthcare, Administrative/Clerical