Overview

Front Desk Receptionist Jobs in Buffalo, NY at Hawthorn Suites By Wyndham

Overview
We are seeking a highly organized and proactive Front Office Team Lead to oversee the daily operations of our front office. This role is essential in ensuring a welcoming and efficient environment for both staff and clients. The ideal candidate will possess strong organizational skills, proficiency in office management, and the ability to provide exceptional customer support. Bilingual candidates are encouraged to apply, as effective communication is key in this role.

Responsibilities

Oversees front desk operations, ensuring a professional and friendly atmosphere for all visitors.
Oversee phone systems, handling incoming calls and directing them appropriately.
Maintain office organization through effective calendar management and scheduling.
Provide clerical support, including filing, data entry, and document preparation.
Assist with customer inquiries and provide top-notch customer support.
Coordinate office supplies inventory and order as necessary.
Train and supervise front desk staff to ensure high standards of service.
Implement office policies and procedures to enhance efficiency.

Experience

Proven experience in an office management or administrative role is preferred.
Strong organizational skills with the ability to multitask effectively.
Proficiency in Google Workspace and other office software applications.
Familiarity with front desk operations and phone systems is essential.
Bilingual abilities are a plus, enhancing communication with diverse clientele.
Excellent customer service skills with a focus on client satisfaction.
Ability to work collaboratively within a team environment while also being self-motivated.

Join our team as a Front Office Manager where you can make a significant impact on our organization’s success while providing excellent service to our clients!

Job Type: Full-time

Pay: $20.00 – $36.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Paid time off

Schedule:

8 hour shift
Day shift

Ability to Commute:

Indianapolis, IN 46226 (Required)

Ability to Relocate:

Indianapolis, IN 46226: Relocate before starting work (Required)

Work Location: In person

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Title: Front Desk Receptionist

Company: Hawthorn Suites By Wyndham

Location: Buffalo, NY

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