Overview
Front Desk Receptionist Jobs in Charlotte, NC at MedQuest Imaging
Title: Front Desk Receptionist
Company: MedQuest Imaging
Location: Charlotte, NC
Overview
Are you passionate about making a difference in the healthcare industry? At MedQuest Associates, we provide exceptional diagnostic imaging services that improve patient outcomes and enhance the quality of care. As a leading manager of outpatient diagnostic imaging facilities, we are constantly seeking talented and motivated individuals to join our dynamic team. If these attributes align with the job culture, you are seeking – then MedQuest Associates might be the right fit for you!
MedQuest Associates is looking for a Front Desk Receptionist
Please note: this is a PART-TIME position.
Responsibilities
In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients’ financial responsibility at time of service, and other front office/desk duties as necessary.
Qualifications
Education:
High School Diploma or equivalent
Prior Experience
0 – 2+ years of experience working in healthcare, customer support or hospitality field
Special Qualifications
Strong customer service background and focus
Professional written and verbal communication skills
Working knowledge and ability to perform accurately and efficiently on computer
Demonstrated ability to multi-task
Ability to work in a fast-paced environment
Preferred Skills/Experience
Experience working in a physician practice or other type of medical services office
Knowledge of medical terminology
Prior patient collections experience in a medical setting
Medical records experience
Bachelor’s Degree
Company Message
About MedQuest Imaging
Founded in 1996, MedQuest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify, diagnose, and monitor a range of health conditions. In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, and X-ray, MedQuest uses proprietary systems and processes to optimize center operations, control costs, and deliver an unmatched patient experience.
Patients, referring physicians, and healthcare systems count on MedQuest, and we’re growing to meet the demand. A career with our team includes limited or no weekend work, competitive salaries and benefits, and hybrid/remote opportunities based on role. To learn more, visit www.MQImaging.com.
