Overview
Front Desk Receptionist/Administrative Assistant Jobs in Pensacola, FL at Thach Acupuncture and Functional Medicine
HOURS: Monday – Friday 8am to 5pm
REPORTS TO: Order Administration Manager
WORK FROM HOME STATUS: Eligible
After a period of in-person training and time working onsite with your team, this role has the option to work remotely (in WI only at this time). In general, this timeframe tends to be 1-2 weeks. Note that there will be situations when someone may choose or be asked to return onsite which would be coordinated and scheduled in advance.
As an order administrator, you’ll be working behind the scenes to make sure our customers’ orders are processed correctly and on time.
Here’s what a typical day might look like. (These are the essential functions of the job). Other duties may be assigned.
Demonstrate the eight core principles that guide every 4imprint teammate on a daily basis: Honesty, Curiosity, Collaboration, Flexibility, Accountability, Empathy, Positive Attitude, Humility.
Determine what needs to be done next within the order process, whether the order needs to be sent back to art for a change, sent to the customer service representative for a question or place the order on a credit hold.
Job stamp orders accordingly.
Follow up on rushes every day and non-rushes every other day.
Ensure vendor instructions are complete.
Calculate delivery information to ensure on-time delivery.
Send order confirmation to the customer once the art proof is approved and proofing is complete.
Forward the purchase order with the art to the production facility.
Be responsible for meeting and maintaining performance objectives and/or goals.
Consistently able to meet the performance goals for this position.
Successful associates in this role maintain at least an 85% average of orders pulled per day after their first year.
Participate in training classes and actively seek professional development.
Help out in other areas when needed and when time allows.
You might be a fit for this position if you are:
Friendly, tactful and professional in your communications on the phone, in person and in e-mail.
A multi-tasker who is ready to act in any situation.
Someone who thrives in a volume-oriented, repetitive environment.
Organized and focused on the details that matter.
Able to identify opportunities to improve the processes of the position.
Required education/skills/experience:
High school diploma or equivalent.
Previous experience in order entry a plus.
Minimum typing speed of 45 wpm.
Please refer to the physical requirements form for details on the physical requirements of this role.
Work Environment:
4imprint has a drug-free workplace policy.
An individual in this position must be able to successfully perform the essential duties, responsibilities, and physical demands listed in this job description.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodation(s) will be made to enable individuals to perform the essential functions.
Regular and predictable attendance.
Ability to effectively communicate with others (verbally and in writing).
Ability to enter data.
Work will be performed at 4imprint, Oshkosh.
H-1B or other work authorization visa sponsorship is not offered for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.
Equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Title: Front Desk Receptionist/Administrative Assistant
Company: Thach Acupuncture and Functional Medicine
Location: Pensacola, FL
