Overview
Front Desk Receptionist/Scheduler Jobs in Cleveland, MS at Little Smile Co. Pediatric Dentistry & Orthodontics
Full Job Description
Little Smile Co. Pediatric Dentistry & Orthodontics is afast pacedand growing dental office that caters exclusively to kids in a fun, upbeat, and happy work environment like no other dental office. We are searching for highly motivatedreceptionistto join our team!
Must haveEXCEPTIONALcustomer service skills and attention to detail, be personable, highly organized, work well under pressure, and able to multi-task.
Overall responsibilities will consist of appropriately greeting and welcoming patients to the practice and scheduling, or cancelling patient appointments as needed.
Position and Responsibilities
Responsible for patient scheduling, patient management, collecting fees and maintaining appearance and order of patient waiting areas as well as front desk areas
Specific duties include the following:
Reception Management
-Open and close dental office according to office protocol
-Answer and respond to phone calls
-Perform general office duties such as photocopying, filing, and faxing
Scheduling
-Schedule patients and check daily schedule for accuracy
-Greet patient with a warm welcome and a smile
-Schedule follow up appointments and provide telephone reminders
Financial
-Verifying method of payment, and collecting patient portions and co-pays prior to treatment
Patient Management
-Maintain front lobby and reception desk area
-Stock, manage, and keep reception and patient restroom clean throughout day
-Greet and welcome patients and visitors
-Check in patients according to protocol
Records Management
-Gather and accurately record dental, medical, insurance, and HIPAA information from patients prior to treatment
-Present and gather consent forms prior to treatment
-See that records are stored securely and handled in compliance with HIPAA
-Accurately scan patient information and other relevant records
Office Participation & Professionalism
– Be kind and courteous to patients, staff, doctors, and others
– Be an active participant in staff meetings
– Perform tasks as assigned by the dentist or manager
– Take initiative to identify and execute ways to continually improve individual and practice performance
-To the extent possible, help others perform their tasks when overloaded or backed up or to otherwise increase the operational and emotional performance of office staff members
Requirements:
High school diploma or G.E.D.
At least 1 year of experience working in a customer oriented receptionist position
Working knowledge of general administrative practices
Excellent telephone etiquette
Exceptional organization skills
Excellent customer service skills
‘Work RemotelyNo
Job Type: Full-time
Pay: $11.00 – $21.00 per hour
Benefits:
401(k)
401(k) matching
Paid time off
Healthcare setting:
Private practice
Schedule:
Day shift
No weekends
Education:
High school or equivalent (Preferred)
Work Location: In person
Title: Front Desk Receptionist/Scheduler
Company: Little Smile Co. Pediatric Dentistry & Orthodontics
Location: Cleveland, MS
Category:
