Overview
Front Desk Team Member Jobs in Deale, MD at Chesapeake Health & Fitness Club
Job Summary: Join our Element Chattanooga East Marriott team as a full or part-time Front Desk – Guest Services associate, where attention to detail and exceptional customer service are paramount. As a Front Desk Team member, you will be a key player in ensuring the smooth operation of our hotel during peak departure times as well as busy guest arrival times. Your primary focus will be on proper accounting and communication to and with our guests and delivering top-notch guest service to enhance their stay.
Duties & Skills:
Proficiency in utilizing phone systems and office equipment
Strong understanding of hospitality industry practices and procedures
Multilingual abilities are advantageous, particularly in languages commonly spoken by our guests
Familiarity with hotel management software is preferred
Excellent phone etiquette and communication skills
Exceptional guest service skills with the ability to handle challenging situations calmly and effectively
Prior experience in front desk or customer service roles is beneficial
Ability to accurately and efficiently perform hotel accounting functions and understand their importance
If you are looking for a rewarding opportunity in Chattanooga that values your skills and dedication, we invite you to apply for the Front Desk – Guest Services position.
Join us in delivering exceptional service and contributing to memorable Marriott guest experiences.
Job Type: Part-time or Full-time
Pay: $15.00 per hour – $17.00
Benefits:
Employee discount
Flexible schedule
Schedule:
8 hour shift
Weekends (rotational)
AM and/or PM shift (7a-3p or 3p-11p)
Experience:
Hotel experience: 1 year (Preferred)
Ability to Commute:
Chattanooga, TN 37421 (Required)
Ability to Relocate:
Chattanooga, TN 37421: Relocate before starting work (Preferred)
Work Location: In person
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Title: Front Desk Team Member
Company: Chesapeake Health & Fitness Club
Location: Deale, MD
