Overview
Front of House Administrator Jobs in London Area, United Kingdom at Energi People
Title: Front of House Administrator
Company: Energi People
Location: London Area, United Kingdom
Job Title: Front of House Administrator
Location: Mayfair, London
Salary £33,500
We have an exciting opportunity for a Front of House, Administrator based in London on a permanent basis.
The FOH Administrator will look after the main front of house for a high-end commercial property in the heart of Mayfair and be the main point of contact for occupiers and field initial queries.
Key Responsibilities
Ensure the fundamentals of customer services are followed and delivery to the highest standards
Deliver a warm welcome and a fond farewell to clients, occupiers, visitors
Ensure front of house areas are always immaculately presented
Adhere to H&S protocols
Responding to telephone or email enquiries from internal or external clients
Ensure property visitor management processes are strictly followed
Deal with complaints and offer prompt resolutions, escalate where necessary
Data processing and management of databases
Log any property faults/issues with the helpdesk and inform the Facilities Management team
Build professional relationships with clients, occupiers, guests, and stakeholders
Carry out Quality Assurance Checks/walk arounds (inside and outside the building)
What you need
Experience working within the Property Management sector (desirable)
Possess excellent communication, both written and verbal skills
Strong academic background with good Literacy and Numeracy skills
Intermediate knowledge of MS Outlook, Word, Excel, and PowerPoint
Hours
Monday to Friday 8am – 5pm or 9am – 6pm (on-site).
