Overview
Front Office Jobs in Scottsdale, AZ at Palo Verde Hematology Oncology LTD
JOB SUMMARY: Answers inquiries and obtains information for general public, consumers, visitors and other interested parties. May assist with other general clerical duties
ESSENTIAL FUNCTIONS:
Greets consumers and visitors, determines nature of business and directs them appropriately
Answers, screens and directs incoming calls
Maintains visitor log
Provides callers with information about agency/program services
Listens to and assists with resolving simple customer complaints
Performs basic data entry/word processing, as required
Transmits information or documents using computer, mail or fax machine
Assists with other general clerical duties, as required
KNOWLEDGE/SKILLS/ABILITIES: Knowledge of principals of customer service; knowledge of administrative and clerical procedures and systems; active listening skills; oral/written communication skills; service orientation skills; basic telephone skills; basic data entry skills.
Title: Front Office
Company: Palo Verde Hematology Oncology LTD
Location: Scottsdale, AZ
