Overview
Front Office BDC Scheduler / Receptionist Jobs in Franklin, TN at Nashville RV
Position Title: Office Coordinator
Program: Main Office
Reports to: Development and Resource Director/Development Department
FLSA Status: Full-time and Non-Exempt
Benefits: Alpha Project offers a generous benefits package, including 14 paid holidays, paid vacation, sick leave, and 100% employer-paid medical, dental, vision premiums, and group life insurance.
Pay Range: $19 – $24 hourly, commensurate with experience
Work Schedule: Monday-Friday, 8:00 AM – 4:30 PM
POSITION SUMMARY
The Office Coordinator will work under the supervision of the Development and Resource Director and will possess a strong ability to communicate orally and in writing. The position will oversee the day-to-day operation of the agency’s administrative office in Hillcrest, including navigating walk-in and phone referrals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist with the overall operations of the main office, including maintaining a clean and organized work environment.
Provide client referrals to programs and resources.
Administrative tasks include typing/data entry, emailing, faxing, scanning, copying, filing, and mailings.
Answer phones including providing resource navigation and taking detailed messages.
Inventory and ordering of office supplies for the main office.
Assist staff to complete other administrative tasks.
Assist with coordination of meetings and reservations (Board, Staff, etc.).
Assist finance, fundraising, HR, and development departments, as needed.
Assist directors/managers with the placement of orders.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The physical demands/conditions described below are representative of those that must be met/tolerated by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Sitting at a desk for sometimes long and continuous periods of time.
Answering or making calls on the telephone for sometimes long and continuous periods of time.
Using a keyboard to perform research, and to communicate through written means for sometimes long and continuous periods of time.
Looking at a computer monitor for long and continuous periods of time.
Frequent standing, walking, reaching, lifting (25lbs), and stooping.
Exposure to moderate noise levels.
QUALIFICATIONS
Candidates must demonstrate the ability to follow policies and procedures as established in the Company’s Employee Handbook. Candidates will also contribute to a positive work environment. In addition, the education, experience, and other skills listed below are representative of the knowledge, skills, and/or abilities required.
EXPERIENCEEDUCATION
Two (2) years of experience working in an office environment.
High School Diploma, or equivalent, required.
Individuals with peer/lived experience are encouraged to apply.
KEY SKILLS SET
Ability to communicate in person and over the phone, required.
Bilingual, required.
Strong written and verbal communication skills, required.
Professional demeanor and appearance, required.
Ability to work well with a diverse and difficult population, required.
Knowledge of homeless services, preferred.
Understanding confidentiality protocols and protecting personal information, required.
Ability to organize and prioritize projects and multiple tasks in an effective and timely manner, required.
Effectively problem-solve and maintain composure in high-pressure situations, required.
Ability to work independently with minimal daily supervision, required.
EQUIPMENT AND APPLICATIONS
High proficiency in MS Office, including Word, Excel, and Outlook.
Working knowledge of all standard office equipment.
Alpha Project for the Homeless provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
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Title: Front Office BDC Scheduler / Receptionist
Company: Nashville RV
Location: Franklin, TN
