Overview

Front Office Coordinator – Boutique Concierge Medical Practice Jobs in Lynbrook, NY at WELLMD

Full Job Description

We are a samll boutique, patient-focused concierge medical practice committed to delivering exceptional, personalized care. We are seeking a reliable, professional, and detail-oriented Medical Administrative Assistant / Front Office Coordinator to join our team and serve as the first point of contact for our patients.

Key Responsibilities:

Patient Registration: Accurately register new patients in our EMR system

Front Desk Duties: Manage patient check-in and check-out with warmth and efficiency

Insurance: Verify patient insurance eligibility and document details in the EMR

Medical Records: Collect and update patient medical history, medications, and payment information

Referrals: Process and track medical referrals in a timely manner

Phone Management: Answer incoming calls, take and route messages appropriately

Appointment Scheduling: Schedule, confirm, and cancel appointments as needed

Document Management: Scan and upload relevant documents into patient medical records

Intake: Conduct patient intake, ensuring all information is current and complete

Billing & Payments:

Collect copays and patient payments at the time of service

Reconcile daily payments and maintain accurate financial records

Coordinate with billing team on insurance claims, patient balances, and follow-ups

Qualifications:

Previous experience in a medical office, especially boutique or concierge practices preferred

Familiarity with EMR systems

Strong communication and interpersonal skills

Detail-oriented with excellent organizational skills

Professional, friendly, and capable of multi-tasking

Knowledge of HIPAA and medical office procedures

Job Types: Full-time, Part-time

Pay: $23.00 – $50.00 per hour

Expected hours: 30 – 40 per week

Medical Specialty:

Primary Care

Schedule:

4 hour shift

8 hour shift

Monday to Friday

No weekends

Application Question(s):

Do you have at least one year of experience working in a primary care medical office setting?

Work Location: In person

Title: Front Office Coordinator – Boutique Concierge Medical Practice

Company: WELLMD

Location: Lynbrook, NY

Category:

 

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