Overview
Front Office Coordinator – Ottosen and Nygard Endodontics Jobs in Wenatchee, Washington, USA at Shelby American, Inc.
Description
Drs. Ottosen & Nygard Endodontics are looking for an experienced and dedicated Front Office Coordinator to join their team. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice.
In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays s position will report to the Office Manager. The hourly salary range for this position is $20-$26 per hour depending on experience.
What You’ll Be Accountable For:
Greet and check in all patients in a friendly and professional manner.
Maintain productive schedules and confirm appointments.
Verify insurance coverage and benefits.
Gain financial commitment from patients and collect co-payments.
Present treatment plans and educate patients on their benefits.
Obtain necessary insurance pre-authorizations.
Ensure compliance with company policies, as well as State, Federal and other regulatory bodies.
Respond to patient billing, treatment, and benefit inquiries.
Other duties and responsibilities as assigned by the office manager.
Benefits:
· Competitive salary based on experience and qualifications.
· Comprehensive benefits package including medical, dental, and vision coverage.
· Retirement savings plan (401k) with employer match for eligible employees.
Schedule: 4 days/week
Requirements
High school diploma or general education degree (GED) or equivalent
Minimum 6 months dental office experience, with 1+ year preferred
Excellent organizational skills
Excellent interpersonal communication skills
Patient advocate; empathetic, adaptable, and ethical
Ability to multitask effectively
Proficient in Microsoft Office
Experience working with PBS Endo system preferred
Bilingual Spanish speaker preferred
Work Environment
· This position operates in an office environment which includes working with and operating phones, computers, fax machines, copiers, and other office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to walk, stand, sit, bend, stoop, reach, carry, use hands, and eyes. Specific vision abilities required by this job include close vision.
· Location: 1010 5th Street, Wenatchee, WA 98801
· Reports To:
Office Manager
· Department:
Front Office
· FLSA Status:
Non-exempt
Note:
This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice
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Title: Front Office Coordinator – Ottosen and Nygard Endodontics
Company: Shelby American, Inc.
Location: Wenatchee, Washington, USA
Category: Healthcare (Dental Office), Administrative/Clerical (Dental Office)
