Overview
Front Office Executive Jobs in Thane, Maharashtra, India at MRR Children’s Hospital
Title: Front Office Executive
Company: MRR Children’s Hospital
Location: Thane, Maharashtra, India
Company Description
MRR Children's Hospital is a state-of-the-art super-speciality paediatric hospital located in Thane West. We offer expert care across a wide range of paediatric specialties, including cardiac sciences, gastroenterology, haematology, neurology, oncology, and surgery. Our hospital is equipped with advanced technology to provide innovative, high-quality, and safe medical care for children. We emphasise a family-centred approach, ensuring parents are integral to their child's treatment and care decisions.
Role Description
This is a full-time, on-site position based in Thane for a Front Office Executive. The Front Office Executive will be responsible for carrying out receptionist duties, managing patient service interactions, ensuring smooth front office operations, and maintaining a welcoming and professional environment for patients and their families. The role also requires effective communication and coordination with internal teams to deliver an excellent experience for all visitors.
Qualifications
- A background in healthcare
- Strong interpersonal skills to engage empathetically with families and colleagues
- Proficiency in receptionist duties, including managing appointments and front-desk operations
- Excellent verbal and written communication skills
- Experience in patient services with a patient-focused mindset
- Proficiency in front office tools and digital systems
- Strong organisational and multitasking abilities
- Prior experience in a healthcare or similar setting is advantageous
- A secondary school qualification or equivalent; additional certifications in administration or customer service are desirable
