Overview
Front Office Supervisor Jobs in Kent, WA at HealthPoint
Full Job Description
Salary Range: $27.09 – $40.91 Hourly
Would you like to have a career that makes a daily difference in people’s lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!
HealthPoint is a community-based, community-supported, and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is,because everyone deserves great care.
Position Summary:
Responsible for oversight and supervision of daily front office medical & dental center operations, ensuring implementation and compliance with all HealthPoint policies and procedures.
Compensation is dependent on skills and experience.
Your contribution to the team includes:
Responsible for new employee site orientation, training and shadowing of all Front Office staff. Provide oversight and coordinate daily assignments to ensure efficient front office operations and completion of required duties.
Responsible for hiring, performance management, recognition and training of all Front Office staff. Also responsible for providing guidance, coaching, counseling, conflict resolution, employee relations and career development of Front Office staff.
Responsible for maintaining time keeping records and establishing and maintaining daily staffing levels of Front Office staff to ensure appropriate coverage for clinic.
Facilitate communication among the Front Office staff regarding procedures, changes, clarifications and distribution of pertinent materials.
Responsible for running daily, weekly, monthly reports to ensure accuracy of demographics, insurance and financial information, including auditing of charts of Front Office Staff to ensure errors are kept to a minimum.
Facilitate site Front Office meetings, attend and participate in in-service meetings, staff meetings , Front Office Supervisor meetings, organizational committees and task force activities as required.
Maintain schedule accuracy for maximum patient flow by checking schedule regularly to confirm provider dates and times are correct. Identifyand correct inaccuracies or mistakes to schedule and ensure unique events and provider administrative times are accurately reflected on the clinic schedule.
Maintain effective communication with back-office staff and providers to ensure efficient patient flow, the Client Service Representative ensure all patients have been enrolled in an insurance plan or have met with the CSR to determine eligibility and the medical clinic biller assigned to the clinic to ensure accurate information is being shared and they are included in your team meetings.
Ensure established procedures for opening and closing the clinic each day including balancing cash and preparing daily bank deposits.
Monitor and ensure adequate stocking of supplies.
Responsible for hiring, performance management, talent development, employee relations, recognition, and training of staff by providing effective leadership.
Ensure all work is completed in support and enhancement of the objectives and goals of the organization.
Continuously evaluate and improve processes and procedures to streamline and enhance office operations using the HealthPoint Lean Managem…
Title: Front Office Supervisor
Company: HealthPoint
Location: Kent, WA
Category:
