Overview
Hearing Clinic Receptionist Jobs in Swift Current, Canada at Autismservices
Location: Swift Current
Position Summary
The Hearing Clinic Receptionist is the first point of contact for patients and visitors, providing a welcoming and professional environment. This role supports the daily operations of the clinic by managing front desk activities, coordinating appointments, and assisting both patients and clinical staff.
Key Responsibilities Front Desk & Patient Interaction
- Greet patients and visitors in a friendly, professional manner
- Answer phone calls, respond to inquiries, and direct calls appropriately
- Check patients in and out, ensuring accurate documentation
- Cleaning hearing aids and chargers
- Providing supplies to patients
- Maintain patient confidentiality at all times
Scheduling & Administration
- Schedule, confirm, and reschedule appointments
- Manage clinician calendars to optimize workflow
- Maintain and update patient records and files
- Process intake forms and ensure all required documentation is complete
- Maintaining e-mails and text messages
Billing & Payments
- Collect payments, process transactions, and issue receipts
- Assist with insurance verification and basic billing inquiries
- Maintain accurate financial records for front desk transactions
Clinic Support
- Coordinate communication between patients and hearing care professionals
- Assist with hearing aid orders, repairs, and tracking (if applicable)
- Maintain a clean, organized reception area
- Order and manage office supplies as needed
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Title: Hearing Clinic Receptionist
Company: Autismservices
Location: Swift Current, Canada
Category:
