Overview
Hotel Front Desk ( 7am-3pm AND 3pm-11pm) Jobs in Wilmington, NC at Best Western Plus Wilmington/Carolina Beach
Description of Work
Grade: NCO8 Salary: $36,682- $64,194
These positions with NCDOT offers full State Benefits, competitive salaries and many career development opportunities.
This position is located in Nash County. This position is in the Data Capture Imaging Unit (DCIU). The primary duties include updating, evaluating, and researching all documents, citations, Motor Vehicle Records (MVRs), and court transactions to maintain the accuracy and consistency of individual driving records (in-state and out-of-state). This position is responsible for keying and scanning information related to a customer’s driving record. This positions processes mail and emails for CDL medical certification certificates, self-cert forms and federal variances. This position provides customer service via email or telephone. This position processes Affidavits and Refusals, Failures to Comply, Appear, or Pay, Out-of-state citations, Military/Federal citations/DWIs, Returned/surrendered licenses (in- and out-of-state), Felony revocations, Withdrawals, Negates and Juvenile orders. This position interacts with out-of-state court systems and other state DMV offices about customer records.
Knowledge, Skills and Abilities / Competencies
Applicants must submit an application that clearly reflects work experience that demonstrates the following:
Experience with customer service by phone and/or in person with diverse clientele.
Experience analyzing, interpreting, and/or evaluating information or data.
Experience researching and resolving problems to make independent decisions as needed.
Experience interpreting and explaining policy and procedures, rules, regulation, and/or laws using excellent communication skills.
Experience in maintaining records, reports, and data using MS office products and/or Mainframe databases.
Additional Expectations:
Ability to type a minimum of 45 WPM.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Supplemental and Contact Information
Supplemental Contact Information Sharon Ashe 919 615 7231
Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.
NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.
Title: Hotel Front Desk ( 7am-3pm AND 3pm-11pm)
Company: Best Western Plus Wilmington/Carolina Beach
Location: Wilmington, NC
