Overview
Hotel Front Desk Agent AM – Full Time Jobs in Mukilteo, WA at 360° Hotel Group
Full Job Description
Your schedule will be full time, schedule is from 7:30am – 3:30pm.
You work with the Front Office management team to deliver an exceptional experience to our guests. From check in to check out you are the first and last impression. You are the hub of communication. You own the guest experience and work with the other departments, from housekeeping to maintenance, to deliver on the hotels standards and service expectations.
Benefits:
Comprehensive Health, Vision and Dental Plans
Vacation and sick pay
Matching 401(k) contributions
Paid bereavement and parental leaves
Rooms at discounted employee rates…and more!
Responsibilities
Checking guests in and out accurately, ensuring proper credit is obtained.
Making reservations and upselling as appropriate.
Ensuring proper handling of credit cards, cash and other forms of billing/payments.
Answer phone calls, proficiently use the computer and other technologies.
Ability to act as a concierge and perform your duties while always providing exceptional guest service.
Constantly communicate with other shifts, departments and management in an accurate and respectful manner.
WHAT YOU BRING
If you are ready to be successful in this role, you will have:
Detail-oriented attitude & a committed work-ethic
Ability to multitask and stay calm in stressful situations
Friendly customer service skills
Great communication skill and a mastery of the English language
Ability to work with computers
You must be at least 18 years old
No experience or education required all training provided!
A full job description is available at the time of interview.
Job Type: Full-time
Pay: $18.00 – $18.50 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Work setting:
In-person
Application Question(s):
Are you able to work on the weekends?
Can you pass a background check?
Can you work the schedule listed in the job description?
Can you work from 7:30am-3:30pm?
Work Location: In person
Title: Hotel Front Desk Agent AM – Full Time
Company: 360° Hotel Group
Location: Mukilteo, WA
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