Overview
Hotel Front Office Manager Jobs in Milwaukee, WI at The Trade Hotel Milwaukee
Full Job Description
Embark on an exciting journey in the hospitality industry at The Trade Hotel Milwaukee, now hiring a Hotel Front Office Manager!
As the official hotel of Deer District, it is located in the bustling heart of downtown, adjacent to Fiserv Forum. Situated courtside in Cream City’s dynamic hub of sports, culture, and entertainment, The Trade offers 207 luxurious rooms and suites plus destination dining with a rooftop restaurant and lounge boasting stunning city views.
Join our team, The Trade, an Autograph Collection Hotel, opens soon. We are looking for talented people that will celebrate the fabric of our city and take pride in providing amazing guest service. Showing our guests and visitors an authentic Milwaukee experience, one that merges modern style and sophisticated comfort with pure Wisconsin hospitality.
Core Benefits:
Paid Sick Time
Paid time off and Personal Days
Paid volunteer hours Earn money for community service!
Flexible schedules
Team Member Travel Perks:
Worldwide hotel stays starting at forty-nine dollars per night
Rate based on availability and property brand
Free night stays at NCG Hospitality hotels
Professional Development:
Dedicated training and development with opportunities for growth
Educational and professional certification assistance
Health and Wellness:
Health, Dental and Vision plans
Virtual telehealth services
Team Member Assistance Program with mental health resources
TeleDoc confidential counseling
Health and fitness monthly reimbursement program
Financial:
401(k) retirement plan
100% match on the first 3% and 50% match on the next 2% of team member contributions
Same day pay option
Health Savings Account
How do I make an impact on my team?
Our friendly Hotel Front Office Manager is committed to leading a front desk team to ensure that guests are met with courteous and attentive service throughout their stay.
Supervise a dedicated front desk team
Assist in several accounting/financial functions as it relates from the front desk
Work to ensure product and service scores are maintained
Train in all areas of the property’s operation
Act as the Manager on Duty in the absence of the General Manager
Ensure safety and security of the property, staff and guests
What does success look like in this role?
Strong customer service skills to include problem-solving and complaint resolution
Strong interpersonal, relationship building and communication skills
Strong attention to detail and organized
Ability to work effectively and efficiently in a fast-paced setting
Reliability and honesty
Desire to contribute to a supportive and effective team
Flexibility to work 2nd shift
Who is NCG Hospitality?
NCG Hospitality is a real estate and hospitality leader with 25+ properties, including Hilton, Marriott and Hyatt hotels, restaurants, and a conference center. For more than 40 years, NCG Hospitality has explored the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
As you give your all to our guests on their unforgettable journeys, rest assured that we’ll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our …
Title: Hotel Front Office Manager
Company: The Trade Hotel Milwaukee
Location: Milwaukee, WI
Category:
