Overview
Hotel Receptionist Jobs in Spa, Walloon Region, Belgium at Classic Lodges Hotels
Title: Hotel Receptionist
Company: Classic Lodges Hotels
Location: Spa, Walloon Region, Belgium
Lakeside Hotel & Spa on the Southern shores of Windermere (1 mile from Newby Bridge) is owned by Classic Lodges. We have 73 luxury bedrooms, fine dining restaurant, brasserie, pool, spa and conference suite ‘overlooking nothing but the lake’
We have a friendly team and are always looking for positive and enthusiastic individuals to come on board. It is an exciting time to join, with our hotel undergoing renovation and exciting projects in the pipeline. We are currently recruiting for the position of Receptionist.
Your Responsibilities Will Include
Become the face of our operation, greeting, welcoming and enhancing the whole guest experience
Checking guests in and out
Answer phone calls and email enquiries
Handling of bill queries and banking
Ideally You Will
Be friendly and welcoming
Have the ability as part of a small team, as well as being part of the wider team
Have a passion for customer service and hospitality
Excellent communication skills, both written and verbal
Previous experience as a receptionist or Reslynx experience
What We Offer
Share of monthly tips (circa £1 per hour worked)
Extra Holiday Days for each years service (max 33 days)
Employee Assistance Programme – Hospitality Action
Discounted Bed & Breakfast stays at hotels within the group (£25 per night)
Discounted F&B (Food 35% & Beverage 50% – when eating) when staying at a Classic Lodges Hotel
Free meals on duty
Access to training course and apprenticeships
Annual Long Service, Employee of the Quarter & Special Awards
Annual Long Service Dinner (for those with 5+ years service)
Group Annual Awards Dinner, Harrogate
Own transport will be required and the ability to be flexible in shifts as the business requires. This role involves working weekends and evenings.
