Overview
HR Analyst Jobs in Karāchi, Sindh, Pakistan at ibex. Pakistan
Title: HR Analyst
Company: ibex. Pakistan
Location: Karāchi, Sindh, Pakistan
About the Job:
The HR Analyst role focuses on supporting end-to-end HR operations and ensuring the smooth execution of employee lifecycle processes. This position manages key activities including onboarding, employee documentation, orientation, grievance handling, and day-to-day HR operational support. The role plays a critical part in maintaining operational efficiency while ensuring a positive and seamless employee experience throughout the employee lifecycle.
Key Responsibilities
- Coordinate onboarding of large batches of agents following bulk hiring by the Recruitment team.
- Prepare and issue employee documents including bank letters and employment-related documentation.
- Facilitate issuance of employee access cards and coordinate system access with relevant departments.
- Conduct new hire orientations to introduce company policies, procedures, and workplace expectations.
- Serve as the first point of contact for employee grievances and concerns, ensuring timely resolution or escalation where required.
- Maintain and update employee records and HR databases with accuracy and confidentiality.
- Support HR operational tasks including documentation management, attendance tracking, and employee file maintenance.
- Generate HR reports and maintain data records to support HR analytics and reporting requirements.
- Ensure compliance with company policies and applicable labor laws.
- Coordinate with internal departments such as IT, Admin, and Payroll to support employee lifecycle activities.
- Assist in improving HR processes and operational efficiency.
Qualification & Experience
- Master’s/Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum 2+ years of HR experience.
- Prior exposure to HR operations, onboarding, and employee lifecycle management.
- Experience handling bulk onboarding or working in fast-paced environments will be an added advantage.
Required Skills & Competencies
- Excellent Communication and interpersonal skills.
- Strong Data Analytics & Reporting capabilities.
- Conflict Resolution & Mediation skills with ability to handle employee grievances professionally.
- Good understanding of Labor Law Compliance and HR policies.
- Strong sense of ownership, confidentiality, and professionalism.
- Proficient in MS Excel, PowerPoint, Canva, and HR reporting tools.
