Overview
HSS Administrative Support Specialist Jobs in Shelton, WA at SQUAXIN ISLAND TRIBE
Full Job Description
Description:
POSITION SUMMARY:
This is a full-time position with Squaxin Island Health and Human Services located on the Squaxin Island Reservation in Shelton, WA. This position supports two high volume areas, Tribal Member Services and Patient registration. The role is collaborative. This position collaborates with medical reception, medical referrals coordinator, and Tribal Member Services and for the clinic as well as helping patients gain or maintain insurance coverage.
RESPONSIBILITIES:
Explain patient eligibility criteria before Initial registration is begun.
Ensure patient qualifies to receive services at the clinic based on the eligibility requirements with IHS policies.
Providing Patient registration paperwork once eligible patients are determined to utilize services at Squaxin Health Clinic and Collect all required documentation to deem eligibility at the clinic.
Coordinate an in person, via telephone or zoom orientation appointment to explain patient eligibility to new patients, go over policies in the clinic which include Notice of privacy practices, HIPAA Policy, Patient Rights and Responsibilities etc. and what it will mean for them as they access care at our facility, i.e. CHS/Direct/Ineligible and what they may be responsible for.
Create an HRN and Enter Initial new patient application into the BPRM and Patients insurance into the system.
Provide any ROI to medical records from the patient’s Initial registration paperwork.
Collects patient Insurance Cards, Sequence and verify Insurance Prior to Patient appointments.
First Initial contact before getting checked in with front desk to ensure patients Insurance is collected and required documentation is on file.
Assist with patient bills
Tracking denials by contacting vendors
Assisting with developing procedures and policies
Filing paperwork
Get Certified with Washington Health Finder to assist patients to apply with Medicaid and reapply with Medicaid.
Collects C/o pays for appointments prior to patient check in.
Assist with Medicaid applications
Other duties as needed.
SUPERVISORY RESPONSIBILITIES:
None
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrated professional ethics and integrity;
Protects all aspects of client information and maintains professional boundaries;
Maintain confidentiality by following all applicable HIPAA regulations;
Excellent oral and written communication skills;
Ability to work cooperatively with Tribal community;
Ability to forge productive relationships with consultants and external partners;
Proficient in the use of the computer, Microsoft Word, Excel;
Collect data accurately and in a timely manner;
Experience working in a Tribal or Urban Indian health facility preferred.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret common technical manuals and patient records. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community. Ability to effectively present information to top management, co-workers, and public groups.
MATHEMATICAL SKILLS:
Ability to understand with mathematical concepts such stati…
Title: HSS Administrative Support Specialist
Company: SQUAXIN ISLAND TRIBE
Location: Shelton, WA
Category:
