Overview
Income Assistant Jobs in Bradford, England, UK at Hamilton Woods
Income Assistant
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
Remote Working
6 month FTC
£27,350
35 hrs pw
We are currently working on behalf of a housing association to recruit for an Income Assistant. The role will be supporting a project within their Rent and Service Charge Team to resolve over payments in rent. The role is entirely remote.
Responsibilities of the Income Assistant:
Supporting the Rent and Service Charge Team with handling over payments in rent
Calculating over payments
Liaising with customers to notify of over payments and explain resolutions
Producing and sending out letters surrounding rent accounts
Processing refunds
Producing invoices
Liaising with DWP and Local Authority to notify of charges made in error
Updating accurate information on the Orchard housing system
Responding to internal and external customer queries relating to rent over payments
Requirements of the Income Assistant:
Previous experience working within rents, service charges, council tax or benefits
Social housing knowledge and experience
Ability to utilise Excel
Strong literacy and customer service skills
To be considered for this
exciting
role, please contact Bethan Hall
-Associate Director, at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job r. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please assume you have been unsuccessful
Title: Income Assistant
Company: Hamilton Woods
Location: Bradford, England, UK
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant, Business Administration), Customer Service/HelpDesk (Office Administrator/ Coordinator, Admin Assistant, Customer Service Rep)
