Overview
Lead Certified Medical Assistant Jobs in Scarsdale – New York – USA at 61st Street Service Corp
Position: Lead Certified Medical Assistant #Full Time
Job Summary:
The Lead Certified Medical Assistant (LCMA) is an experienced professional with experience in the full array of CMA care, with a proven record of strong
collaboration
and
leadership
skills. In this role, the incumbent will lead a
collaborative team
of CMA professionals by providing day-to-day guidance and mentorship. This role will work closely with providers across multiple specialties as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of kindness,
inclusion
, integrity, accountability, and excellence.
Job Responsibilities:
Greet patients, visitors, etc. and answer telephone calls.
Pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating EMR (Epic) as required).
Manage and track patient flow from arrival until exam room departure using EMR system.
Prepare and maintain medical charts.
Copy and mail requests for medical records, ensuring HIPAA compliance.
Perform additional check-out functions such as scheduling, referrals, and additional tasks as needed.
Assisting patients as needed with walking, dressing, collecting and processing specimens and point-of-care testing, preparing for exam, etc. Serving as a chaperone in the exam room as requested.
Assisting physicians or other clinical staff with examinations, procedures, and department-specific therapies as requested.
Performing phlebotomy duties and point-of-care tests such as urinalysis and pregnancy tests.
Preparing and labeling collected specimens and ensuring timely delivery of specimens to appropriate designation.
Ensuring that proper labs are drawn and documented via Epic. Assisting in troubleshooting missing labs from Epic as instructed by supervisor.
Entering orders in Epic as required.
Notifying physicians and nurses of emergencies and performing first aid.
Processing, sterilizing, and organizing instruments daily.
Perform additional specialty-specific duties as assigned.
Assist Supervisor/Manager with daily staffing schedules, time off requests, same day absences, etc. Help to ensure adequate coverage and address any related issues as directed.
Serve as a Preceptor and mentor new and existing staff.
Identify areas for improvement in clinic operations and recommend alternative procedures, actions, or sources of information to resolve issues.
Work collaboratively with front- and back-end support team and providers.
Supportcommunicationof organizational initiatives, changes, or other issues as needed. Provide feedback to management on adoption and understanding. Serve as an advocate for team when needed.
Participate in debriefing and quality improvement practices. Bring safety and quality events, concerns, and needs to debriefs/safety huddles. Collaborate with team members on quality-related projects.
Increase transparency, encourage event reporting, and advance the safety culture.
Assist with onboarding and training of new or less experienced CMAs.
Contribute ideas for improving practice workflows to team members, providers, and management.
Other duties as assigned.
Please note
:
In some prac…
Title: Lead Certified Medical Assistant
Company: 61st Street Service Corp
Location: Scarsdale – New York – USA
Category: Healthcare, Administrative/Clerical
