Overview
Lead Medical Receptionist – OBGYN Jobs in Naperville, IL at Duly Health and Care
Full Job Description
Overview:
Location: Naperville and Plainfield
Hours: As early as 7:30am and as late as 7:00pm. Rotating evenings and Saturdays.
Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work.
Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark!
Holistic benefits designed to help our team members flourish in all aspects of their lives, including:
Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
$5,250 Tuition Reimbursement per year.
40 hours paid volunteer time off.
A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact
12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
401(k) Match
Profit-sharing program
Responsibilities:
The Journeys and Adventures that Await:
Greets patients in a prompt, courteous and helpful manner.
Checks in patients, verifies and updates information in EPICsystem.
Receives payments from patients, issues receipts, reconciles daily cash and charge terminal.
Answers multipletele phone lines, screens calls, takes messages, and accurately directs calls to appropriate recipient.
Provides overall direction, training and support for other receptionists.
Attends to patients in waiting area and ensures they are seen in a timely manner or are promptly notified of unexpected delays.
Workswithsupervisortodevelopandadheretopoliciesandprocedures.
Makes appointments and answers inquiries.
Serves as a team leader, fostering teamwork and emphasizing customer service to assure quality patient care.
Reports potential reception problems to supervisor and suggests solutions.
Checks patients out, performs chargeentry procedures and collects payment if applicable. Rotates too their locations as necessary to perform reception duties.
Attends meetings as required, distributes communication in an efficient andtimely manner.
Performs other projects and duties as related to department objectives.
Supervises work performed by department and may delegate work to staff members. Counsels and coaches the team by guiding, directing, motivating, and mediating conflict resolution.
Assists with staff development, new employee orientation, and training. Monitors and ensures staff compliance with policies and procedures.
Maybe responsible for performance evaluations as required by HumanResources.
Responsible for managing the schedule, timekeeping, and payroll if necessary.
All other duties as assigned.
Qualifications:
The Experiences You Bring:
High School diploma or equivalent.
Medical office experience preferred.
Receptionist experience required.
Experienced in staff role and history of good performance
To perform this job successfully, an individual must be able to perform each essential duty satisfactory. Organizational skills are essential to prioritize daily work. Reasonable accommodations may be made to en…
Title: Lead Medical Receptionist – OBGYN
Company: Duly Health and Care
Location: Naperville, IL
Category:
