Overview

Library Customer Assistant II Jobs in Albuquerque, New Mexico, USA at City of Albuquerque

Perform a wide variety of technical and clerical library work involved in the circulation of materials;respond to customer requests for library materials, services and information; perform technical and clerical work in support of various sections of the library and provide general information and assistance to library customers.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Description s are not intended to reflect all duties performed within the job.

Education directly related to the minimum requirements below may be substituted for experience on a year for year basis.

High school diploma or GED; and

Two (2) years of library, general clerical, or customer service experience.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Driver’s License or the ability to obtain within ninety (90) days from date of hire.
Possession of a City Operator’s Permit (COP) within 6 months from hire date.

Knowledge of:

Office procedures, methods and computer equipment

Principles and procedures of record keeping

English usage, spelling, grammar and punctuation

Principles of customer service

Library services and functions

Dewey Decimal System of classification

Library terminology

Library operating procedures and policies

Ability to:

Accurately perform routine tasks involving data entry and sorting

Perform a variety of general clerical work

Utilize specialized software

Respond to requests and inquiries from the general public

Communicate clearly and concisely

Establish and maintain effective working relationships with those contacted in the course of work

Perform the essential functions of the job with or without reasonable accommodation

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Title: Library Customer Assistant II

Company: City of Albuquerque

Location: Albuquerque, New Mexico, USA

Category: Administrative/Clerical (Library, Education Administration)

 

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