Overview
M365 Support admin – Entry level- W2 only Jobs in Raleigh, NC at WIVERSE
We are seeking a highly organized, tech savvy Office Assistant to join our dynamic real estate team! In this pivotal role, you will support the daily operations of the Market Center, with an emphasis on agent onboarding, retention, event coordination, calendar management, and operational excellence.
If you are passionate about real estate, delivering exceptional support, and creating a thriving agent experience, we want to hear from you!
Key Responsibilities:
Agent Experience and Retention
Serve as a primary point of contact for agents, providing concierge-level support to enhance their experience and success.
Coordinate transition and integration plans for new, experienced, and transferring agents.
Proactively support agent retention efforts through regular check-ins, engagement initiatives, and resource sharing.
Assist in showcasing the value of the Market Center’s resources, training, and culture to foster long-term loyalty.
Onboarding and Training Support
Manage the onboarding process for all new agents, including paperwork, tech setup, orientation scheduling, and welcome communications.
Conduct or coordinate one-on-one technology and operational training sessions for new and existing agents.
Maintain updated onboarding materials and checklists to ensure a consistent and high-quality experience.
Assist with scheduling and promoting ongoing training opportunities and classes.
Calendar and Event Management
Own the Market Center calendar, ensuring all meetings, training events, and activities are scheduled, updated, and promoted in a timely manner.
Plan and coordinate agent events including orientations, team meetings, social gatherings, RED Day activities, and more.
Manage logistics for events, including room reservations, invitations, materials, food/beverage orders, and event follow-up.
Operational and Administrative Support
Ensure all Market Center operational platforms are up-to-date and functioning properly.
Maintain organized agent records, rosters, and office files.
Assist leadership with Market Center communications, internal updates, and special projects as needed.
Provide basic technical support for agents using company platforms and tools.
Qualifications:
Prior experience in real estate, operations, administrative support, or training preferred.
Strong organizational and time management skills with a keen attention to detail.
Exceptional interpersonal skills with a professional, customer-focused approach.
Proficient with Microsoft Office, Google Workspace, and familiarity with real estate tech platforms.
Ability to manage multiple priorities in a fast-paced environment.
Self-motivated, tech-savvy, adaptable, and eager to continuously learn.
Positive attitude and commitment to supporting the team’s culture and goals.
What We Offer:
A supportive, collaborative work environment focused on growth and excellence.
Opportunities for career advancement within real estate operations and leadership.
Access to industry-leading technology and professional development resources.
Competitive compensation structure with opportunities for bonuses based on performance.
Ready to Join Us?
If you’re ready to take the next step in your career and make a real impact in a thriving real estate environment, apply today to become a valued member of our team!
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
Flexible schedule
Paid time off
Professional development assistance
Schedule:
8 hour shift
People with a criminal record are encouraged to apply
Experience:
Real estate administrative: 1 year (Preferred)
Ability to Commute:
Sarasota, FL 34239 (Required)
Ability to Relocate:
Sarasota, FL 34239: Relocate before starting work (Required)
Work Location: In person
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Title: M365 Support admin – Entry level- W2 only
Company: WIVERSE
Location: Raleigh, NC
