Overview
Medical Case Specialist -AWW Jobs in Pleasanton – Texas – USA at QTC Management, Inc.
Position: Â Medical Case Specialist I-AWW (Sunday – Wednesday)
Are you someone who has a knack for details and a passion for helping others? If so, we would love to speak with you!
QTC is seeking a Medical Case Specialist to support our Veteran Affairs Operations in San Antonio, TX.
Who is QTC?
QTC is the nation’s largest provider of disability and occupational health examination services. We are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED tomake a difference. To provide high-quality, timely, andcustomer-focusedmedical examination service solutions, we honor our core values of integrity,innovation, agility,collaboration,inclusionand commitment. We celebratediversethinking and welcome contributions from all.
What part would you play in this role?
As a Medical Case Specialist, you will support our Veterans Affairs Operations in San Antonio, TX by assisting veterans coordinate and schedule required medical examinations used in the evaluation process for VA disability benefits.
In this rewarding role, you will:
Required to make specific amount of daily outbound calls to schedule appointments for examinees, including follow-up appointments and rescheduled appointments while maintainingcustomer satisfactionstandards.
Communicate directly with claimants.
Triage daily download of referrals and ensure appropriate worksheets are assigned to corresponding conditions as identified by Veteran’s Administration
Determine appropriate examinations, tests and specialists required for each case.
Meet or exceed contract timeliness guidelines in both the scheduling and case management systems.
Ensure all examinees and providers receive necessary documentation.
Other projects and duties as assigned.
You must have:
High School diploma, or equivalent (GED) or 2 years of experience in lieu
0 to 1 years of related experience
Preferred:
Excellentcommunication skillsin English, both written and verbal
Experience coordinating appointments for patients.
Proficiency in utilizing various computer applications (i.e. MS Office), EMRs and other scheduling software.
Highly skilled inmulti-taskingwhile managing multiple priorities.
Typical Day:
Training Schedule (1st 2weeks):Monday – Friday: 8:00 am – 4:30 pm (CST)
3rd week training schedule onsite -Monday – Wednesday – 8:30 am – 7:00 pm. Remote on Sunday – 8:30 am – 7:00 pm.
Remote Schedule -Monday – Wednesday – 8:30 am – 7:00 pm and Sunday – 8:00 am – 6:30 pm,
Training locationONSITEat our San Antonio – Chisholm Admin Building(located at 4400 N.W. Loop 410 Ste 500, San Antonio, TX 78229).
Pay and Benefits:
Starting pay: $17.20 per hour
$2.00 Differential for working AWW schedule (Thurs – Sun)
Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers tosupport youand your career goals, all while nurturing a healthywork-life balance. Employment benefits include competitive compensation, Health andWellnessprograms, Income Protection,Paid Leaveand Retirement.
More details are available here.
Commitment toDiversity:
This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duti…
Title: Medical Case Specialist -AWW
Company: QTC Management, Inc.
Location: Pleasanton – Texas – USA
Category: Healthcare, Administrative/Clerical
