Overview

Medical Insurance Administration Staff Jobs in Denpasar, Bali, Indonesia at BhaktiVedanta Medical Group

Title: Medical Insurance Administration Staff

Company: BhaktiVedanta Medical Group

Location: Denpasar, Bali, Indonesia

Company Description:

Established in 2015, Bhaktivedanta Medical Clinic focuses on delivering exceptional medical care for travelers.

Our distinctive approach includes providing hospital-grade treatments directly within hotel rooms, ensuring prompt, professional, and convenient service for patients.

To meet the growing demand for diverse healthcare needs, our 24/7 walk-in clinic is fully equipped to offer comprehensive and urgent care services, ensuring patients receive the attention they need-anytime, anywhere.

Role Description:

  • Manage and organize documents patients
  • Handle correspondence (emails, calls, and letters)
  • Main contact for patients, insurers, and medical teams
  • Coordinate medical evacuation services
  • Ensure smooth communication with internal and external partners.
  • Maintain company databases and ensure data accuracy
  • Provide real-time updates and accurate records.

Qualifications:

For serious applicant only!

  • Minimum diploma or bachelor's degree in any field.
  • Fluent in English (other languages a plus).
  • Proven experience in call centre /operations, preferably in healthcare.
  • Good communication and organizational skills across internal teams and external partners
  • Knowledge of insurance process & payment guarantees.
  • Ready to work in shifts
  • Have high work enthusiasm
  • Proficient in WhatsApp, Email, Excel and Medical Record systems.
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