Overview
Medical Office Assistant Care Coordinator – HYBRID – Asheville Metro Area Jobs in Asheville, NC at DAVITA
Full Job Description
1600 Centrepark Dr, Asheville, North Carolina, 28805-6206, United States of America
It takes a village to care for our patients and asCare Coordinator (CC), you will be at the heart of all the action. Our CCs work together as a team to facilitate the planning and organizing of all critical activities for our patients. The patients we care for are some of the most complex patients in and need an excellent care team to help manage their complex chronic conditions. The Care Coordinator works closely with our nurse practitioners, nurses, social workers, and dietitians to make sure our patients receive the highest quality care.
Details of Position:
This role is HYBRID working on site in clinic 4 days per week, and working remotely from home 1 day per week.
The ideal candidate will be within a commutable distance to the Ashville metro area, visiting clinics in the local area.
Mileage reimbursements
Full time, Monday – Friday with standard business hours. Flexibility when needed
Responsibilities:
Act in accordance with the DaVita, Inc. mission and values to deliver high quality support to our patients.
Assist the field-based house calls team with moving the patient through the continuum of care by communicating with and completing tasks as directed.
Assist the care management staff with implementation and documentation of the discharge care plan that includes initiation of referral forms, gathering clinical information, initiating the process of completing a chart and appointment scheduling.
Communicate directly with patients on a timely basis for all scheduling requirements.
Maintain accurate and complete documentation of records. Forms are fully-completed, legible, have no unapproved abbreviations and have the proper signatures.
Ensure that documents get to appropriate parties in a timely manner, without compromising confidentiality or patient privacy procedures.
Communicate authorization/denial for services to appropriate parties.
Demonstrate exceptional two-way communication using clear and well-organized oral and written techniques.
Qualifications of the Medical Office Assistant/Care Coordinator:
High school diploma or GED required
Experience in a medical office or hospital setting a bonus
At least two (2) years of experience in a professional office environment
Ability to work with and resolve confidential information and/or issues using discretion and judgment
Excellent verbal communication skills over the phone
Proficiency with Microsoft Office/Excel/Outlook
Patient engagement – candidates really need to be PATIENT-FOCUSED
Commitment to service excellence and patient satisfaction
Our Core Values:
Service Excellence
Integrity
Team
Continuous Improvement
Accountability
Fulfillment
Fun
Here is what you can expect when you join our Village:
A “community first, company second” culture based on Core Values that really matter.
Clinical outcomes consistently ranked above the national average.
Award-winning education and training across multiple career paths to help you reach your potential.
Performance-based rewards based on stellar individual and team contributions.
Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
Why wait? Explore …
Title: Medical Office Assistant Care Coordinator – HYBRID – Asheville Metro Area
Company: DAVITA
Location: Asheville, NC
Category:
