Overview

Medical Receptionist Jobs in Sussex, Wisconsin, USA at Quad/Graphics

Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.

Quad Med is seeking a Full-time Medical Receptionist to join our Quad Med Sussex Health Center.

Schedule:

Mon, Wed, Thur and Fri 8am – 5pm, Tues 10am – 7pm

GENERAL PURPOSE OF JOB

The Medical Receptionist is part of the team dedicated to providing comprehensive, accessible care and superior evidence-based medicine through innovative practices focusing on wellness and prevention. The Medical Receptionist aids with daily activities of a medical office including greeting patients, telephone coverage, appointment scheduling, patient registration, and patient referrals. This position answers the telephone and either replies to inquiry, directs caller to appropriate personnel, or initiates a triage email for response by medical personnel.

Schedules appointments and enters appointment date and time into computerized scheduler.

KEY RESPONSIBILITIES

Front desk reception

Greets patients, answers phone, takes concise telephone messages and schedules appointments

Provides patient with all necessary registration forms, and gives instructions on completion of forms

Processes, codes, and completes insurance claims forms

Uses communication skills with proper medical terminology

Performs computer skills in patient billing, transcription, scheduling, insurance claims, accounts receivables, and data entry

Arranges for hospital admissions and outside referrals

Performs other position related duties as assigned

Purchases and maintains supplies and equipment

Maintains confidentiality of patient PHI and adheres to all HIPAA regulations

Pick up additional shifts and/or travel to alternate site(s) as needed as requested if employed as part of the Quad Med Float Pool Program.

JOB REQUIREMENTS

Education:

High School diploma or equivalent

Experience:

Receptionist and/or healthcare industry experience preferred

Certificates, Licenses, Registrations:

Current CPR (BLS) certification or must be obtained within 60 days of hire

Knowledge, Skills & Abilities:

Excellent customer service skills required

Team player, and work independently, detail oriented, accurate, and efficient

Strong communication and interpersonal skills

Work in a fast-paced environment and work well under pressure

Patient, possess compassion and uphold HIPAA standards

Medical Terminology preferred

Work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion

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Title: Medical Receptionist

Company: Quad/Graphics

Location: Sussex, Wisconsin, USA

Category: Healthcare (Healthcare Administration, Medical Receptionist, Medical Office), Administrative/Clerical (Healthcare Administration, Medical Receptionist)

 

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