Overview
Medical Receptionist and Biller Jobs in Beachwood, OH at Cleveland Health and Wellness Center
We are looking for an adult (18+) receptionist to operate our front desk and perform a variety of administrative and clerical tasks including welcoming guests and assisting them in checking in and out of the hotel on a full-time basis. While this is a laid back work environment, an ideal candidate should be familiar with and able to accommodate bursts of busy periods.
As a Receptionist, you will be the first point of contact for our hotel and will be responsible for ensuring positive guest interactions, and executing all administrative tasks to the highest quality standards. To be successful as a Receptionist, you should have experience in customer service and carry a pleasant demeaner when interacting with all guests and visitors.
This position is ideal for a candidate looking for 24-36 hours per week on afternoon shift. We are urgently hiring with a goal hiring date before 2/1/24. Please feel free to call us at the property after applying to check on your application status at 435-635-0277.
Responsibilities
Answer phone calls.
Make new reservations and changes to reservations at guest request.
Check guests in and out.
Count and maintain front desk till.
Maintain front desk cleanliness.
Print guest handouts.
Stock appropriate front desk items including; keys, toiletries, sundries, reward member gifts etc.
Tidy the front desk area to prepare for shift change.
Note late check-out requests.
Review arriving reservations for the day.
Work with third party billing as well as hotel billing.
Track guest complaints for maintenance and housekeeping.
Skills
Self-directed and proactive.
Experience in hospitality is highly preferred.
Proficiency in computer based operations.
Hands-on experience with office equipment (e.g. credit card machines and printers).
Professional attitude and appearance.
Solid written and verbal communication skills.
English/Spanish bilingual is a plus.
Multitasking and time-management skills, with the ability to prioritize tasks.
Positive customer service attitude.
High school diploma.
Required Availability
Afternoon Shift (3p-11p).
Weekend availability
Job Type: Full-time
Pay: $14.00 – $15.00 per hour
Benefits:
Flexible schedule
Schedule:
8 hour shift
Day shift
Evening shift
Work setting:
In-person
People with a criminal record are encouraged to apply
Shift availability:
Night Shift (Required)
Day Shift (Preferred)
Work Location: In person
Title: Medical Receptionist and Biller
Company: Cleveland Health and Wellness Center
Location: Beachwood, OH
