Overview
Medical Receptionist/Call Center Jobs in Levittown, USA at Randstad USA
Job Overview
Are you an adaptable, high-energy administrative professional looking for a dynamic role in healthcare? A premier ENT practice is seeking a Medical Receptionist who thrives on variety and growth. In this role, you will rotate daily between three core functions:
Patient Check-In, Patient Check-Out, and the Call Center. This position may evolve into a Surgical Coordinator or Medical Billing role.
Compensation & Schedule
Salary: $20 – $23 per hour
Shift: First
Work hours: 7:30 AM – 8:00 PM
Education: No Degree Required
Responsibilities
- Rotate daily between Check-In, Check-Out, and Call Center duties to support operations; maintain high adaptability, communication, and HIPAA compliance.
- Patient Coordination: Oversee seamless check-in and check-out processes; greet patients, manage lobby flow, and review provider exit instructions.
- Financial Duties: Perform insurance verification, collect accurate co-pay, and process daily payments.
- Communication: Handle heavy phone lines, focus on efficient scheduling, accurate message routing via the EHR system.
- Call Center & Scheduling: Strategically book appointments for new and established patients; manage outbound reminders and rescheduling.
- Clinical Liaison: Act as a bridge between patients and clinical staff to provide quick responses to ENT-specific inquiries.
- Specialty Booking: Coordinate and schedule hearing aid appointments, allergy shots, and audiology evaluations.
- Regional Support: Coordinate administrative needs across all three sites to ensure consistent clinic operations.
Skills
- Call Center
- Call Center Support
- Greeting Customers
- Clerical Work
- Administrative Duties
- Telephone Etiquette
- Active Listening
- Receptionist Duties
- Typing Skills
- Basic Software Skills
- Basic Computer Skills
- Receiving Incoming Calls
- Patient Scheduling
- Payment Acceptance
- Patient Care Coordination
- Microsoft Office
- Answering Phones
- Medical Software
- Medical Coursework
- Medical Terminology
- Basic Medical Terminology
- Multi-tasking
Qualifications
- Years of experience: 2 years
- Experience level:
Experienced
Benefits
Pay offered to a successful candidate will be based on several factors including education, work experience, location, job duties, and certifications.
The organization offers a comprehensive benefits package, including medical, prescription, dental, vision, AD&D, life insurance, short‑term disability, and a 401(k) plan where eligible.
This posting is open for thirty days.
Equal Opportunity Employer
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Accommodations
If you require a reasonable accommodation to make your application or interview experience a great one, please contact
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Title: Medical Receptionist/Call Center
Company: Randstad USA
Location: Levittown, USA
Category:
