Overview
Medical Receptionist – Per Diem-Surgery-General/Physician Practice Jobs in Neptune City – New Jersey – USA at Hackensack Meridian Health
Title: Medical Receptionist – Per Diem-Surgery-General/Physician Practice
Company: Hackensack Meridian Health
Location: Neptune City – New Jersey – USA
Position: Â Medical Receptionist – Per Diem-Surgery-General (Physician Practice)
Location: Neptune City
Overview:
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and
collaboration
, our employees are team members. Here,
competitive benefits
are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better – advancing our mission to transform healthcare and serve as a leader of positive change.
The Medical Receptionist provides reception and clerical services under the supervision of the practice manager and physician(s) for the patients and visitors of the practice. These services may include billing, collections, referrals, appointments, patient contact, and general secretarial duties.
Must be
willing to travel within 30 minutes of your home, and float to various locations.
Responsibilities:
A day in the life of a Medical Receptionist at Hackensack Meridian Health includes:
Receives and directs all
communication
courteously and consistently. Adheres to HIPAA guidelines and office policy. Phone calls are answered quickly and directed appropriately.
Greets patients and visitors in a prompt, courteous and helpful manner. Conducts oneself in a friendly manner, by smiling, making direct eye contact and making patients and visitors feel welcome and important.
Assists patients with the sign in process. Responds promptly to patient’s needs.
Supports financial responsibilities, including: staying abreast of reimbursement and billing procedures, accurately verifies information on Audit Journal, prepares bank deposits and credit card batches and signs and dates completed daily cash receipts.
Monitors general office supply inventory and equipment, including working with Team Members to determine their supply needs. Notifies Practice Manager, or designee, when supplies are low and initiates ordering of needed supplies and equipment.
Manages patient check-in process. Consistently and courteously obtains and verifies required demographic information (date stamp and/or copy insurance card). Collects copayment and any applicable balances;
Verifies insurance eligibility;
Ensures appropriate referrals are obtained (specialty offices);
Ensures patient completes appropriate paperwork including but not limited to face sheet, ABN, and HIPAA forms;
Accurately enters patient demographic information in billing/computer system.
Manages patient check-out process, ensuring the process is completed accurately and timely and in a friendly manner. Check-out process includes, but not limited to, reviewing charge slip, posting charges and payments into system, collecting current and past due balance(s), scheduling future appointment(s).
Promotes
patient satisfaction
by providing excellent service through friendly and helpful interactions with patients and visitors. Communicates potential
patient satisfaction
issues to direct manager.
Maintains efficient and accurate filing and record maintenance system.
Assembles new patient folders. Retrieves and returns records according to protoco…
