Overview
Medical Receptionist – Primary Care Jobs in Montebello, CA at Optum
Full Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to startCaring. Connecting. Growing together.
Location: 2603 Via Campo, Montebello, CA 90640
Schedule: Monday to Friday 8:00AM – 5:00PM
Primary Responsibilities:
Greets patients and directs them to appropriate departments
Answers multiple phone lines, directs calls, and takes messages as needed
Verifies patient information and insurance eligibility; collects payments
Directs patients to complete forms and processes patient-related paperwork
Informs provider’s assistant of no-shows and cancellations
Makes follow-up appointments for patients and calls patients to confirm appointments
Contacts “bumped” patients and reschedules appointments as appropriate
May help with ordering of office supplies
Performs various front-office duties in a fast-paced, customer-oriented clinical environment as assigned
Performs other duties as assigned by business
Providing a positive patient experience at each patient encounter
Contribute to maintaining a high consistency rate in patient experience
Assist with labeling and distribution of faxes
Assist with the checkout process
Assist with pursuit lists to meet metrics, specifically with scheduling appointments
What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: http://uhg.hr/uhgbenefits
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of experience working in a customer service-based role
Intermediate level of proficiency with Microsoft Office including Word and Excel
Preferred Qualifications:
1+ years of experience working in a healthcare office setting
Bilingual in Spanish
California Residents Only:The hourly range for California residents is $16.00 to $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth…
Title: Medical Receptionist – Primary Care
Company: Optum
Location: Montebello, CA
Category:
