Overview
Medical Support Assistant Jobs in Lenexa – Kansas – USA at Veterans Health Administration
Summary
This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until December 31, 2024. Applicants will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available.
Qualifications To qualify for this position, applicants must be a current Federal employee that meets
Basic Requirements:
• AND Grade Determinations listed below at the time of application
• In accordance with VA Handbook 5005/117 Part II Appendix G45 Medical Support Assistant Series
• Basic
RequirementsCitizenship
• Citizen of the United States
• (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.g.)
• Experience
• Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OREducation
• One year above high school; OR Experience/EducationCombination
• Equivalent combination of experience andeducationare qualifying for entry level for which botheducationand experience are acceptable
• Certification
• None required
• English Language Proficiency
• MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j
• Creditable Experience Knowledge of MSA Practices
• To be creditable, the experience must have demonstrated the knowledge, skills, and abilities (KSAs) associated with current MSA responsibilities or an equivalent administrative patient support role in a non-VA medical inpatient or outpatient setting
• Experience satisfying this requirement may be paid/non-paid employment as an MSA or an equivalent position in a non-VA hospital or clinic setting
• Quality of Experience
• Qualifying experience must be at a level comparable to MSA experience or equivalent administrative clinical support role in a non-VA medical inpatient or outpatient setting at the next lower grade level
• For all assignments abovethe full performance level, the higher-level duties must consist of significant scope, administrative independence, complexity (difficulty), and a range of varieties as described in this standard, at the specified grade level and be performed by the incumbent at least 25% of the time
• Part-Time Experience
• Part-time experience as an MSA or equivalent administrative patient support in a non-VA medical inpatient or outpatient setting is creditable according to its relationship to the full-time workweek
• For example, an MSA employed 20 hours a week, or on a 1/2-time basis, would receive one full-time workweek of credit for each two weeks of service
• Grade Determination:
In addition to the basic requirements for employment listed above, the followingeducationOR experience criteria MUST be met: GS-5 Grade Level: Experience One (1) year of experience equivalent to the GS-4 grade level (this experience includes ability to communicate with others in a courteous and helpful manner; ability to navigate and use automation equipment, computer systems and software, scheduling programs;
knowledge of medical terminology to assist in care of patients; skilled in recording patient messages and understanding physician request regarding medical care at internal or external clinics)
• OREducation
• Four years ofeducationabove high sc…
Title: Medical Support Assistant
Company: Veterans Health Administration
Location: Lenexa – Kansas – USA
Category: Healthcare, Administrative/Clerical
