Overview
Nursing Flex Business Support Manager Jobs in Chicago – Illinois – USA at Rehabilitation Institute of Chicago
This job was posted by (Use the “Apply for this Job” box below). :
For more information, please see: By joining our team, you ll be part of our life-changing Mission and Vision. You ll work in a truly
inclusive
environment where
diversity
and equity are championed through words and actions. You ll contribute to an
innovative
culture that is second to none, one that embraces curiosity, discovery and
compassion
. You ll play a role in something that s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes – as we Advance Human Ability, together.
Job Description Summary
The Flex Staff Business Support Manager will analyze, organize and direct office operations and procedures such as record keeping, preparation of payroll, information management, filing systems, requisition of supplies, customer service, scheduling and other clerical services. Responsible for efficiently managing workflow, scheduling and coverage for assigned flex staff. Supervises up to 50 flex staff from various role backgrounds.
The Flex Staff Business Support Manager will consistently demonstrate support of the Shirley Ryan Ability Lab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing
respect
and
compassion
for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.
The Flex Staff Business Support Manager will demonstrate Shirley Ryan Ability Lab Core Attributes:
Communication
, Accountability,
Flexibility
/
Adaptability
, Judgment/
Problem Solving
, Customer Service and Core Values (Hope,
Compassion
, Discovery,
Collaboration
, and Commitment to Excellence) while fulfilling job duties.
Job Description
The Flex Staff Business Support Manager will:
Analyze the flow of administrative and other assigned non-clinical work for department/operating group by establishing priorities, assigning and distributing workload and monitoring performance to ensure the efficient completion of assigned tasks and projects.
Involved in the hiring, training, annual performance review and work assignment of clinical and non-clinical staff. Maintain personnel records for assigned staff. Analyze, research, and develop systems and procedures for record keeping, retrieval and reporting. Prepare complex activity reports for guidance of management.
Develop, review and update departmental/operating group policies relevant to assigned responsibilities. Interpret and direct staff to appropriate policy and procedural resources. Set and model department/operating group standards for behavior and productivity.
Perform task of assessing complex needs and
problem solving
, assessing complex situations, requests or emergencies. Resolve most issues independently or utilizing other resources, ensure that needs are met. Customer service activities include reception, answering the telephone, responding to call lights, including emergencies, and greeting internal and external customers.
Perform basic to complex record keeping and file maintenance tasks such as gathering, sorting, and filing materials and data. Identify need for and prepare plans for new files, filing systems and databases to ensure The Joint Commis…
Title: Nursing Flex Business Support Manager
Company: Rehabilitation Institute of Chicago
Location: Chicago – Illinois – USA
Category: Administrative/Clerical
