Office Administration Assistant

If your professional customer service skills are enhanced by a can-do positive attitude, this is a fantastic opportunity to join the Arthritis & Injury Care Centre team.

As an Administrative Assistant with Arthritis & Injury Care Centre you will be the face and front line of this organization.

Primary Duties
As an Administrative Assistant, you will:

• Greet patients, clients, co-workers, and physicians and be the first point of contact for these office visitors
• Booking initial and subsequent appointments for patients
• Answer and direct incoming calls received on a multi-line phone system using a physical phone as well as a headset and soft phone
• Billing patients, insurance companies, and third parties for products and services
• Use company software for scheduling, patient information, invoicing, etc.
• Fill product inventory orders for account customers and unpack product inventory orders that arrive
• Physician consultation letters, reports, and confirmations
• Assistance with physician letter dictations when needed
• Perform general office duties such as filing, scanning, updating spreadsheets, etc.
• Provide administrative support to all employees, such as other administrative assistants, bracing specialists, physicians, physiotherapists, etc., to help make their day run as smoothly as possible
• Fill inventory/stock orders for customers and unpack product inventory orders

Qualifications
To take on the role of Administrative Assistant, you must have:

• A post-secondary education in medical office, office administration, or business administration is required
• 1+ years’ experience working in a busy medical administrative/customer service role/environment
• Well developed skills using Microsoft Office (Work, Excel, Outlook) as well as computer skills
• A professional and positive customer service attitude
• Well developed multi-tasking skills
• A dynamic, initiative based approach with a can-do attitude
• Effective problem-solving skills
• The ability to thrive independently and in a team environment

Additional qualifications:

• Experience billing insurance companies for extended health benefits is an asset
• Experience using EMR systems an asset (Accuro/MedAccess)
• Experience with Office365 is an asset
• Experience with Jane App is an asset

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About Arthritis & Injury Care Centre
Arthritis & Injury Care Centre is a private, family and locally owned and operated orthopedic company in the Maritimes. With 4 clinics across Nova Scotia and New Brunswick, as well as multiple connections through the Atlantic provinces we have been servicing these areas for over 25 years. We are a multi-disciplinary clinic offering services such has bracing, orthotics, physiotherapy, massage therapy, chiropractic services, orthopedic consultants, orthotist services, sport medicine, and much more. We pride ourselves on providing the best education, products and services to our community by putting our patients’ needs first.

At Arthritis & Injury Care Centre, our people believe in One Team, that by working together we can achieve our goals and help to create a better lifestyle for our patients.

Facebook: https://www.facebook.com/ArthritisAndInjuryCare
Website: http://www.arthritisandinjurycare.com

Job Type: Full-time

Schedule:

Work Location: One location

Expected start date: 2023-04-17